Privacy Policy


This privacy policy explains how we use any personal information we collect about you when you purchase/enquire about our products/services or register on our websites.


About us:

Since we have your details, it only seems fair for you to have ours. L & F Jones Holdings Ltd is a company incorporated in England and our company number is 01285219 We are a data controller registered with the Information Commissioner. Basically, we make sure to tell all concerned about the information we have. Honesty is the best policy, after all.


When do we collect information about you?

We collect information about you when you register with us, sign a trade account application form, place an order for products/services or apply for a job. We may, from time to time, collect information about you when you voluntarily complete customer surveys, provide feedback and participate in marketing competitions or other campaigns. Website usage information is collected using cookies.


How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from our websites, enquiries and account holders to personalise your repeat orders and to maintain the on-going service we provide to you. We also collect and hold your information in order to keep you updated about any changes to our service/products, products/services you may be interested in and events you may like to attend. We will not share your information with third-parties, unless obliged to by law. In processing your order, we may send your details to, and also use information, from credit reference agencies and fraud prevention agencies. We will only retain your information as long as there is a valid commercial reason to do so and you have not opted out or for taxation/statutory time limits.



We would like to send you information about products and services of ours and other companies in our network which may be of interest to you. If you have consented to receiving marketing by signing up to our products and/or services, you may “opt-out” at a later date by contacting us or choosing the opt-out option in marketing communications. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please click here


Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or write to The Data Protection Officer, L & F Jones Holdings Ltd, Charlton Lane, Midsomer Norton, BA3 4SB. We want to ensure your personal information is accurate and up to date, if you feel your information is inaccurate and not up to date please contact us. It is your responsibility to keep us updated of any changes to your details.



Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use on our websites and to compile statistical reports on website activity. For further information on cookies and how they are used please visit or Please be advised, you can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.


Third-parties/Other websites

Our websites may contain links to other websites. Any other links to external websites will not fall under our privacy policy and you should read their own privacy policies.

Other third-parties who provide services to assist us in running our business may have access to your information purely for the purposes of performing their duties. This would include IT service providers, auditors, solicitors etc. We have contracts with these organisations to ensure that data is only used for the purpose of that engagement and not shared, without ours and your expressed permission.


Changes to our privacy policy

We keep our privacy policy under regular review and updates will be published on our website.


Feel free to contact us at:

The Data Protection Officer L & F Jones Holdings Ltd. Charlton Lane

Midsomer Norton



You can also contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions about our privacy policy or information we hold about you.